Shipping Policy

At Arceon Tech, we pack every order carefully and aim to get your tech to you safely and on time.

Order Processing

Orders are generally processed within 2–5 business days after payment is confirmed.

Custom, made-to-order, or specially assembled products may require additional processing time. The estimated timeline will be communicated to you when applicable.

Shipping

Orders are shipped through our available delivery partners. Shipping time may vary depending on your location, product availability, and the courier service.

Estimated delivery time will be shown at checkout wherever applicable.

Please note that delivery timelines are estimates and may be affected by courier delays, weather, holidays, remote locations, or other circumstances beyond our control.

Tracking

Once your order has been shipped, you may receive tracking information through your registered email, phone number, or other available communication channel.

Incorrect Address

Please make sure your shipping address and contact details are correct before placing your order.

Arceon Tech is not responsible for delays, failed deliveries, or additional shipping charges caused by an incorrect or incomplete address provided by the customer.

Damaged Packages

If your package arrives visibly damaged, please take clear photos/videos of the package before opening it and contact us as soon as possible.

For damaged or missing items, please contact us within 48 hours of delivery with your order details and supporting photos/videos.

Delivery Issues

If your order is delayed or marked as delivered but you have not received it, please contact us so that we can assist you in coordinating with the shipping partner.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

For any shipping-related questions, please contact Arceon Tech through our Contact Us page.